Peapod Digital Labs | Ahold Delhaize Chicago, IL Nov 2019–Current
Sr. Experience Design Manager
- Managing a team of designers, ux researchers, and ux writers to design and innovate ecommerce mobile apps and websites for the second largest grocer in the US
- Leading the design and integration of a marketplace increasing from 30k skus to over 80k by expanding the depth and breadth of products available to customers through our websites and apps
- Implementing a voice of the customer program from inception to create a baseline for success by making customer feedback tangible and actionable for the product team
- Guiding business strategy as a key leader of the product organization from daily standups to quarterly roadmap meetings by leveraging design thinking and data-driven decisions