Joshua Naylor

UX Design Leader

I am passionate about designing solutions to challenging business problems. I want to mobilize a team of designers to create human-centered products that lean on research to improve the user experience and leverage data to promote company growth. With my 10+ years of experience and an education in critical thinking, I bring a unique perspective to user experience design and web app development.


Vivid Seats Chicago, IL Aug 2013–Mar 2019

Lead User Experience Designer Feb 2015–Mar 2019

  • Led all UX design initiatives working directly with CEO for multi-billion dollar website with over 10M unique visits per month
  • Built and managed a team of UX designers, front-end engineers, and graphic designers in a lean, agile environment to deliver across all internal and customer facing products
  • Designed and tested scores of product features and multivariate tests that increased conversion through direct collaboration and leadership across broad stakeholder groups including executives, product owners, and engineering managers
  • Championed the adoption of UX best practices such as user testing, journey mapping, competitive research, design systems, and style guides

Sr. Front-end Engineer Aug 2013–Feb 2015

  • Partnered with stakeholders to design and develop the first responsive redesign of
  • Worked one on one with CEO to design first mobile app for iOS and Android
  • Designed and developed industry-first sales app SkyBox adopted by thousands of ticket brokers used for selling millions of tickets
  • Created UI comps and wireframes for all products spanning desktop, mobile, and app

Vertex Software Austin, TX Feb 2010–Apr 2013

Director of Web Development

  • Managed a fully stacked team of designers, front-end developers, and back-end developers to create dozens of high-traffic websites in Austin and abroad
  • Spearheaded adoption of new principles such as responsive design, mobile first, adaptive design, and agile development
  • Collaborated with clients to determine business goals and develop strategies for launching their websites with measurable results

Doxia Web Design Elkhart, IN Sep 2008–Dec 2009

Web Designer

  • Designed and developed websites for small to medium sized businesses either hand-coded or utilizing CMS WordPress
  • Consulted with prospective and existing clients to formalize project goals and propose future developments across a diverse range of industries







Currently in Chicago, IL

I love travel (29 countries and counting), photography, writing, film, piano, ping pong, coffee, beer, disc golf, yoga, hiking, gaming, running (2009 Chicago marathon and 2016 Chicago triathlon), cycling, and all things technology.